Shipping policy

Dresses at Luxury Chateau Bella are exquisitely crafted by hand along with industrial machinery work in sumptuous, delicate stretch fabrics and finished with opulent Swarovski diamonds and crystals, artfully designed to refine and celebrate your natural silhouette.

To ensure an impeccable fit, clients are kindly requested to provide two refined photographs in everyday attire when placing an order: one from the front and one from the back, allowing precise adjustment of each bespoke piece.

Each creation is made to order, with an atelier processing period of 7 business days, followed by an estimated 3-day delivery window, or an elevated express service for a total of 5 days from order to arrival, entrusted exclusively to FedEx Express or UPS.

Shipping is offered with our compliments; however, should unforeseen delays arise as a result of customs procedures, such circumstances fall beyond our responsibility.

Given the couture nature and exceptional craftsmanship of our garments, all purchases are considered final, and refunds cannot be accommodated, though every dress is presented with a commitment to quality and artisanal excellence.